Malaysia Passport Renewal

Comments

• waiting time

  By : Teo On 11th June 2022

  Rating:

  5.0

  I sent in my passport renewal application via fotohub on 4th April 2022 and i have not received an email from imigresen Malaysia todate. What should i do ?

• Renewal of Malaysian passport

  By : Vivien Goh On 19th May 2022

  Rating:

  5.0

  Hello, I’m helping my father-in-law, a Malaysian, renew his passport in Singapore. His passport has expired in 2019. I already have a recent digital photo of him. Will you still be able to help us with the application?

• Travel after submission for renewal

  By : Cindy On 15th May 2022

  Rating:

  5.0

  If I apply for renewal through Fotohub, while waiting for Embassy to reply, can I still use my passport to travel out of Singapore?

  Replied by : Joey Ng Hi Cindy, If you passport has more than 6 months of validity, you are able to travel. Thank you, Joey

• Passport renewal at Fotohub

  By : Karen On 20th April 2022

  Rating:

  5.0

  I just wanted to say fotohub did a great job for helping me to submit in all the documents for my passport renewal. We got it sent in on March 14, and today i received an email from the high comm for collection on April 25. It was little over a month and I want to thank them for their impeccable service. My submission was done at the West Gate outlet :)

  Replied by : Joey Ng Dear Karen, Thank you for your compliments. We're delighted that your passport application is successful in such a short time. Congrats to you! Would appreciate if you could help spread our service to your friends or family who may need this service. :) Thank you, Joey

• Malaysia passport

  By : Foo soon hui On 18th April 2022

  Rating:

  5.0

  Can I know now renew need to wait how long??

  Replied by : Joey Ng Hi Soon Hui, The application process may take 6 weeks to 4 months time. Kindly visit any of our outlets and we'll explain to you in detail. Thank you, Joey

• renewal my passport

  By : Kathrine On 11th April 2022

  Rating:

  5.0

  If my current passport on extention can use ur service to submit for malaysia passport renewal

  Replied by : Joey Ng Hi there, you can visit any of our outlets and we'll assist to check on your eligibility. Thank you, Joey

• malaysia passport photo

  By : Bong JN On 11th April 2022

  Rating:

  5.0

  How much for the photo n take how many day to collect the photo.Thanks

  Replied by : Joey Ng Hi there, are you referring to just photo taking? If yes, photo taking with soft copy is $18 and we'll email to you on the same day. Thank you, Joey

• Passport Renewal

  By : Pei Pei On 11th April 2022

  Rating:

  5.0

  If I already have the 2-year free extension (until Nov 2023) last year, can I still request for passport renewal through your service?

  Replied by : Joey Ng Hi there, you can visit any of our outlets and we'll assist to check on your eligibility. Thank you, Joey

• Renew Expired Malaysia Passport

  By : Nur Arif Bin Ahmad On 11th April 2022

  Rating:

  5.0

  i want to renew my expired malaysia passport

  Replied by : Joey Ng Hi there, sure! You can visit any of our outlets for this service. You can check out more info here: https://eshop.fotohub.com/blog/malaysia-passport-renewal Thank you, Joey

• Thumb print issue cause online renewal was rejected

  By : Mah Siew Huei On 9th April 2022

  Rating:

  5.0

  As my online renewal request for passport was rejected due to thumb print issue. So, will you able to resolve this?

  Replied by : Joey Ng Hi there, for this issue, you will have to contact the embassy for more info. Thank you, Joey

• renew passport

  By : Aizah On 5th April 2022

  Rating:

  5.0

  hi, need to renew Malaysian passport. aft submit to your side, where is the collection point? and how long is the process

  Replied by : Joey Ng Hi there, you can visit any of our outlets for this service. The collection will be at the embassy. Processing time is between 4 weeks - 4 months times. Thank you, Joey

• Renew Passport to my kid

  By : Mandy Ho On 4th April 2022

  Rating:

  5.0

  Can I just take photo go ur shop to help me renew passport for my kid?

  Replied by : Joey Ng Hi Mandy, we only do renewals for 18 years old and above. Thank you, Joey

• What is the duration for the passport renewal after submission?

  By : Michelle Siaw On 29th March 2022

  Rating:

  5.0

  Dear Joey, May I know the duration for the renewal passport collection after application has been submitted?

  Replied by : Joey Ng Hi Michelle, the processing time will be between 4 weeks to 4 months time. Thank you, Joey

• Passport Renewal

  By : Kuan Heng Lui On 28th March 2022

  Rating:

  5.0

  Hi would like to check the earliest date if I renew my passport now. Is 3 months latest or the earliest? Do yall operate on weekend e.g. Saturday. Thanks.

  Replied by : Joey Ng Hi there, you are able to start to renew your passport with less than 1 year expiry date. Kindly check out our opening hours here: https://eshop.fotohub.com/store-locations Thank you, Joey

• Passport expired more than one year

  By : Siaw Mui Ling On 24th March 2022

  Rating:

  5.0

  If my passport expired after 21/03/22, am I still able to come down for renewal my Malaysia Passport ?

  Replied by : Joey Ng Hi there, you can visit any of our outlets and we'll assist you to check on the eligibility of your renewal. Thank you, Joey

• Expired Passport

  By : Evelyn Tan On 24th March 2022

  Rating:

  5.0

  Hi, im a PR in singapore. my malaysia passport had already expired. May i know if i can still go to your shop to help with the renewal?

  Replied by : Joey Ng Hi there, you can visit any of our outlets and we'll assist you to check on the eligibility of your renewal. Thank you, Joey

• Passport photo

  By : John On 21st March 2022

  Rating:

  5.0

  Hi - i have a digital copy of my passport photo. Can i engage Fotohub for this service but use the photo i already have?

  Replied by : Joey Ng Hi there, we do not accept the photo that you've taken as it may not be the correct requirement by the embassy. No worries as our service include photo taking. You can visit any of our outlets for this renewal service. Thank you, Joey

• Price for soft copy photo ?

  By : Why Ceng On 18th March 2022

  Rating:

  5.0

  How much for just the soft copy photo ?

  Replied by : Joey Ng Hi there, for just photo taking with soft copy, the price is $18. Thank you, Joey

• Passport renew

  By : Jason Tee On 16th March 2022

  Rating:

  5.0

  My passport already expired, i still can engage Fotohub for this service?

  Replied by : Joey Ng Hi there, you can visit any of our outlets and we'll assist you to check on the eligibility of your renewal. Thank you, Joey

• Malaysian Passport Renewal

  By : Laila On 13th March 2022

  Rating:

  5.0

  Hi I'm SPR & my Re Entry Permit expires in Nov 2022, while my Malaysia Passport on Apr 2023. Is it possible to renew my Malaysian passport even the expiry is next year Apr 2023.

  Replied by : Joey Ng Hi there, You can visit any of our outlets for this service. We'll help to check if you are eligible to do the renewal now. Thank you, Joey

• Malaysia passport renewal

  By : Sim Xuan Qi On 12th March 2022

  Rating:

  5.0

  Hi can i check for elderly above 60 years old how much is the fees for malaysia passport renewal services

  Replied by : Joey Ng Hi there, For seniors above 60 years old, our fee for the renewal service including photo taking and online renewal is $69. You can visit any of our outlets for this service. Thank you, Joey

• Application Malaysia Passport

  By : Lee Li Kem On 11th March 2022

  Rating:

  5.0

  I went to embassy on18/2/2022 to filled in my applicant form，but no any respond ，mywp expired on 19/4/2022

  Replied by : Joey Ng Hi there, You can visit any of our outlets for this renewal service. Thank you, Joey

• renew passport

  By : Winnie On 10th March 2022

  Rating:

  5.0

  i need to renew my passport , thank you

  Replied by : Joey Ng Hi there, you can visit any of our outlets for this renewal service. Thank you, Joey

• Passport renewal Urgent

  By : Sweayi On 10th March 2022

  Rating:

  5.0

  Hi. I want to renew my passport as I have urgent matters to go back Malaysia next month. Is there any way to renew passport and get by latest next month?

  Replied by : Joey Ng Hi Sweayi, Thank you for your message. The current procedure will take 4 - 6 weeks if there's no issue with your application. However, we will not be able to guarantee a collection date as it will be handled by the Malaysian Embassy. Thank you, Joey

• Thumbs print not working

  By : Ng Lai Chang On 23rd February 2022

  Rating:

  5.0

  I have fill up and drop my detail in a box at embassy Malaysia, how ever it’s been more than 2 months never received any news. Kindly advice me please, because my passport is expired in May.

  Replied by : Joey Ng Hi Lai Chang, As the appointment date is provided by the embassy, you may like to check with them? Or alternatively, you can do dropbox again. Hope this helps. Thank you, Joey

• Renew Malaysia passport which is expired on 22 Aug 22

  By : Ng Sher Min On 18th February 2022

  Rating:

  5.0

  Did you open on Weekend ?

  Replied by : Tan Shue Ying Hi there Sher Min, Yes our retail outlets are open on the weekends! For more information about the operating hours, please check https://eshop.fotohub.com/store-locations! No appointment is needed, but we only accept payment in cash! Do make sure to wear a black shirt:) I hope this was helpful! Best Regards, Shue Ying

• Renew Malaysia Passport

  By : LOH ENG SENG On 17th February 2022

  Rating:

  5.0

  Hi, Regarding subject above, I would like to do renew passport expire on February 2023. But my S-Pass Expire on August 2022, So that possible can I do Renew MY Passport before S-Pass expire? What should I do or document preparation for you to solve my problem. Thanks

  Replied by : Joey Ng Hi Eng Seng, You can visit any of our outlets and bring along your passport, IC and S-pass for the renewal. Do remember to wear black top for photo taking and payment will be in cash ($99). Hope this helps. Thank you, Joey

• Successfully Renewed Passport

  By : Long JY On 17th February 2022

  Rating:

  5.0

  I would like to thank FotoHub for your great service. I've successfully renewed my passport in just 21 days. Went to your shop on 25/1/22, received email on 31/1/22 from Malaysia High Comm for successful application, received email again on 8/2/22 for collection of passport on 15/2/22. Thank you for this great one stop solution!

  Replied by : Tan Shue Ying Hi there Long JY, we're so glad you enjoyed the service! Thank you for coming to us for your passport needs and even leaving this feedback for us! :))) Best regards, Shue Ying

• Renew Malaysia passport

  By : Pang Yee Jin On 17th February 2022

  Rating:

  5.0

  My malaysian passport expiry on may/2022, may i go to gambas branch renew my passport

  Replied by : Joey Ng Hi Yee Jin, Yes, you can visit any of our outlets for the renewal. Here's our address and opening hours: https://eshop.fotohub.com/store-locations Thank you, Joey

• Operating Hour

  By : WS On 17th February 2022

  Rating:

  5.0

  Hi, may i know what is the operating hour if i want to renew passport at your shop?

  Replied by : Joey Ng Hi WS, You can check out our operating hours here: https://eshop.fotohub.com/store-locations Thank you, Joey

• Malaysian passport renewal for my mother (66 years old)

  By : Valerie On 16th February 2022

  Rating:

  5.0

  I would like to help my mother to renew her passport. I checked online that for her passport is only RM100 since she is already over 60 years old. Can I know if for senior citizen will have discount for this process? We will need to take a photo too. Thank you. Valerie Chew

  Replied by : Joey Ng Hi Valerie, For seniors above 60 year old, our price is $69 including photo taking and online submission. Thank you, Joey

• Renew for age 15

  By : Joanna Tan On 15th February 2022

  Rating:

  5.0

  If I go to your shop with my 15 year old child (turning 16 in July 2022) can you help me submit the renewal application for my daughter?

  Replied by : Joey Ng Hi Joanna, We only provide renewal service for 18 year old and above. For 18 year old and below, you may like to check with the embassy on how to proceed. Thank you, Joey

• Renewal Malaysia passport

  By : Gan Soon Peng On 11th February 2022

  Rating:

  5.0

  My Malaysia passport September expiry, when i should renew. thanks.

  Replied by : Joey Ng Hi Soon Peng, You can renew anytime within 1 year of your expiry date. Thank you, Joey

• When to renew?

  By : Jason On 5th February 2022

  Rating:

  5.0

  My mum’s (aged 70) passport will expire in Jan 2023, when’s the earliest she should renew her passport? 6 months before Jan 2023? Thanks.

  Replied by : Joey Ng Hi Jason, You are able to renew your passport anytime within 1 year from the expiry date. Hope this helps. Thank you, Joey

• Renewal of passport

  By : EL On 5th February 2022

  Rating:

  5.0

  Hi there, my son's passport is expiring in March 2022,he's 11yo (turning 12yo in 3 weeks time). May I know if you can help with the renewal? Thanks

  Replied by : Joey Ng Hi there, for children’s application, you can check with the embassy for the renewal as the online portal is not able to submit for children. Hope this helps.

• Urgent renew passport

  By : How Lee Bee On 3rd February 2022

  Rating:

  5.0

  Hi,I’m traveling this 24 Feb ,happen that my Malaysia passport is expiry soon June 2022,can pls help ?

  Replied by : Joey Ng Dear Lee Bee, Thank you for your message. You can visit any of our outlets for the passport renewal service. However, we will not be able to provide the collection date as the approval process is done by the embassy. Thank you, Joey

• Renew passport

  By : Connie tan On 2nd February 2022

  Rating:

  5.0

  Hi Fotohub, can check that I online renew show me message fingerprint issue still can renew at fotohub?

  Replied by : Joey Ng Dear Connie, For fingerprint issues, you may like to contact the embassy to check on how you can proceed further. Thank you, Joey

• Expired Passport

  By : Evelyn Tan On 1st February 2022

  Rating:

  5.0

  Hi, my passport expired in Jul 2021. Can you still help with the renewal?

  Replied by : Joey Ng Dear Evelyn, Thank you for your message. You can visit any of our outlets and we'll assist to check on your renewal eligibility. Thank you, Joey

• Sick bedridden mom need to renew passport

  By : Lee Jan Li On 31st January 2022

  Rating:

  5.0

  Hi, would like help, sick bed ridden mom need to renew passport urgently. She cant leave the house. Need urgent help. Do you provide home service. Really nees help. Please assist.

  Replied by : Joey Ng Dear Jan Li, Thank you for your message. I'm afraid we do not provide home service. You may like to contact the embassy to check how you can proceed further. Thank you, Joey

• Thank you for your help

  By : Peter Tan On 29th January 2022

  Rating:

  5.0

  Just to say that I went to your shop on 4th Jan, and I got the email from the Malaysian High Comm to pick up my passport on 28th Jan - so a period of 3 1/2 weeks from start to finish. Thank you for your help!

  Replied by : Joey Ng Dear Peter, Thank you for your feedback. Congratulations on the successful collection of your passport in such a short period. We're glad you are pleased with our service. Thank you, Joey

• Renewal passport

  By : Raymond On 26th January 2022

  Rating:

  5.0

  Hi, I noticed that my passport gonna expired on March but I busy these few months is that enough time for me to renew passport now? Then I schedule my time to visit for it

  Replied by : Joey Ng Dear Raymond, You can visit any of our outlets for this passport renewal service. Thank you, Joey

• service on renewal passport expired

  By : Hui Kee On 24th January 2022

  Rating:

  5.0

  HI Would like to check is there any service of renewal expired passport? Will it be same procedure as normal renewal passport If yes, what documents do i need to prepare before go to Photohub? Thanks and regards Hui Kee

  Replied by : Joey Ng Hi Hui Kee, Thank you for your message. Kindly bring along your passport, IC/WP to any of our outlets for the renewal. Do remember to wear black top for the photo taking. Payment will be $99 in cash. Hope this helps. Best Regards, Joey

• Passport Renewal - Malaysia

  By : Joey Khoo On 22nd January 2022

  Rating:

  5.0

  Hi, do u still provide service for submission of passport renewal in Singapore? Thanks

  Replied by : Joey Ng Hi Joey Yes, it is still available. You can visit any of our outlets for this service. Best Regards, Joey

• Passport renewal

  By : Carol Goh On 22nd January 2022

  Rating:

  5.0

  Hi, I would like to renew my passport immediately, cause passport will due on Aug 2022, now company need to apply permit for me at least 6 months.. Is there any possible to renew my passport with immediate assistance?

  Replied by : Joey Ng Hi Carol, You can visit any of our outlets for the Malaysia Passport renewal service. If there's no issue with your application, you should be able to get your passport within 4 - 6 weeks. However, if there's any issue due to thumbprint or photo errors, the whole process may drag for approx. 4 - 5 months time. Best Regards, Joey

• Passport valid more than a year

  By : Raymond Kong On 21st January 2022

  Rating:

  5.0

  Hi,my passport expired on Mei 2023.My work pass expired on August 2022,is that still avalible to renew my passport...

  Replied by : Joey Ng Hi there, Thank you for your message. Can you kindly give us a call at 6397 5288 and we'll explain to you in detail. Best Regards, Joey

• Photo for Malaysia passport

  By : Te How Siong On 18th January 2022

  Rating:

  5.0

  Hi, would like to take the malaysia passport photo, do i get the soft copy? any also will you able to test to upload the photo online? and how much does it cost? Regards Te

  Replied by : Tan Shue Ying Hello, the softcopy will be provided! We will make sure that the photos meet the requirements as well. The total service will cost $99. For more information, you can call our hotline at 6397 5288. Hope this was helpful to you:) Best regards, Shue ying

• Malaysia Passport Renewal

  By : Daniel Chin On 16th January 2022

  Rating:

  5.0

  Hi, May I know if i want to renew my passport, do I need to surrender my Passport on the spot? or i only surrender my passport once it is required? thx Daniel

  Replied by : Tan Shue Ying Hi Daniel, You won't be required to surrender your current passport. We will just be submitting the paperwork on your behalf:) Hope this helps! Regards, Shue Ying