Return Policy

Thank you for shopping at FotoHub.

FotoHub prides itself on the high quality of its products.  But if in the unlikely instance that you are not entirely satisfied with your purchase, following please find our return policy and procedures.

 

Returns

You have 3 calendar days to return your product from the date you received it to any of our outlets. To be eligible for a return, your product must be unused, in the same condition that you received it and must be in the original packaging.  Finally, you must also produce the receipt or proof of purchase for your product.

Once we receive your product, it will take us an estimated 1 week to inspect.  We will immediately notify you on the status and outcome after we have completed inspecting the product.

Important Note:

Please also note that we will compare your order with the original images uploaded to check the quality difference. If the original image quality is poor, we will be unable to reprint/replace your order. Please note we retain the right to ask for an image or product to be returned for our inspection in order to confirm the error/ damage/issue pertaining to the product.  

 

Shipping

Shipping costs are non-refundable and you will be responsible for paying your own shipping costs when returning your product.

You will also be responsible for paying the shipping costs for the collection of your re-produced product. Alternately, you can choose to collect the item at any of our outlet with free-of-charge (FOC) provision.

 

Refund

Products sold are strictly non-refundable. 

 

Contact Us

If you have any queries with regards to our Return Policy, please click here.